Privacy Policy
Effective Date: June 25, 2026
At Grivio (“we,” “our,” or “us”), protecting your privacy is one of our highest priorities. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable privacy laws.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use Grivio’s services.
1. Information We Collect
Depending on how you interact with Grivio, we may collect:
Information You Provide
Your name
Email address
Phone number (if provided)
Messages you send us
Newsletter sign-up information
Feedback, surveys, or contact form submissions
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Referral website information
Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
Respond to your inquiries
Provide updates about Grivio
Improve our website and services
Analyze website performance
Prevent fraud and abuse
Comply with legal obligations
Prepare for future platform functionality
We do not sell your personal information.
3. Peer Support Communications
Grivio is designed to connect people through meaningful human conversations.
When our platform launches, communications between users may be processed to operate the service, maintain platform security, investigate reports of misuse, and comply with legal obligations.
Private conversations are intended to remain private; however, Grivio may review limited content when reasonably necessary to investigate safety concerns, reports of abuse, suspected violations of our Terms of Service, or where required by law.
4. Cookies
Our website may use cookies and similar technologies to:
Remember your preferences
Improve website functionality
Measure website traffic
Analyze visitor behavior
You may disable cookies through your browser settings, although doing so may affect certain website features.
5. Third-Party Services
We may use trusted third-party providers for services such as:
Website hosting
Email communications
Analytics
Payment processing (when subscriptions become available)
Cloud storage
Customer support
These providers may process information on our behalf under appropriate contractual and legal safeguards.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Meet legal obligations
Resolve disputes
Enforce our agreements
Information that is no longer required will be securely deleted or anonymized where appropriate.
8. Your Privacy Rights
Depending on where you live, you may have rights to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Request a copy of your information
Object to certain processing activities
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Grivio is not intended for children under the age required by applicable law to use our services without parental consent. We do not knowingly collect personal information from children where prohibited by law.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
10. International Users
Your information may be stored or processed in countries other than your own. Where required, we will implement appropriate safeguards to protect your information in accordance with applicable privacy laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services evolve or legal requirements change.
The updated version will be posted on this page with a revised Effective Date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Grivio
Email: support@griviopeersupport.com
Our Commitment
Grivio was founded on the belief that genuine human connection can create hope. That commitment extends to respecting your privacy, protecting your information, and being transparent about how your data is handled.